Contact Us
Get in Touch With Tillby
Questions about an order, sizing, or anything else? Our team is here to help — send us a message and we'll get back to you soon.
Send Us a Message
Fill out the form below and we'll get back to you by email.
Before You Reach Out
Quick answers that might save you a wait.
Where's my order?
Check your shipping confirmation email for tracking, or log in to your account to view order status. Visit our shipping information page for full delivery estimates.
How do I start a return?
Log in to your account, click on the order you'd like to return, and select Return Request. Full details are on our returns policy page.
Can I change or cancel my order?
Email us as soon as possible with your order number. If it hasn't shipped yet, we'll do our best to update or cancel it.